Vocads Survey

About Vocads Survey

VOCADS is an AI tool that offers a no-code platform for creating and deploying AI Voice Agents. The tool addresses common challenges faced by businesses in conducting surveys and maintaining customer service, such as high operational costs in call centers and time-consuming tasks for human agents. VOCADS helps in reducing costs, increasing efficiency, and improving the overall service quality.The voice agents created using VOCADS are intended to automate routine inquiries, hence freeing up human agents for more complex tasks. Notably, VOCADS Voice AI Agents are available 24/7, enhancing the customer experience due to their round-the-clock availability as well as their capacity for natural conversations. The functionalities embedded include creating voice agents easily with the Genius Agent creation wizard, integration with any database for better handling of customer inquiries, and providing access to customers through their usual interface such as web or phone. Furthermore, the AI Voice Agent can take actions and generate real-time reports and recommendations.Additional features include Voice AI-Powered surveys, ability to schedule appointments, and providing information from a knowledge base. VOCADS also allows for the deployment of voice AI agents on websites and over phone calls. It supports multiple languages and provides real-time analyses and personalization options. The tool assures data sovereignty and is RGPD-compliant.

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