revops
Design and optimize systems connecting marketing, sales, and customer success into a unified revenue engine.
granola-multi-env-setup
Configure Granola across multiple workspaces and team environments. Use when setting up multi-team deployments, configuring workspace hierarchies, or managing enterprise-scale Granola installations. Trigger with phrases like "granola workspaces", "granola multi-team", "granola environments", "gra...
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Configure Granola for multi-workspace and multi-team enterprise deployments.
Organization (acme-corp)
├── Corporate Workspace
│ ├── Settings: Strictest privacy
│ ├── Access: Executive team only
│ └── Integrations: Private Notion
├── Engineering Workspace
│ ├── Settings: Team sharing
│ ├── Access: Engineering org
│ └── Integrations: Linear, GitHub
├── Sales Workspace
│ ├── Settings: CRM sync enabled
│ ├── Access: Sales + Success
│ └── Integrations: HubSpot, Gong
├── Customer Success Workspace
│ ├── Settings: CRM sync enabled
│ ├── Access: CS team
│ └── Integrations: HubSpot, Zendesk
└── HR Workspace
├── Settings: Confidential
├── Access: HR only
└── Integrations: Greenhouse
## Workspace Planning Template
For each workspace, define:
- Name: [Workspace Name]
- Purpose: [Primary use case]
- Owner: [Admin name/email]
- Members: [Group or individuals]
- Access Level: [Public/Private/Confidential]
- Integrations: [List required]
- Templates: [Shared/Custom]
- Retention: [Days/Months/Forever]
## Workspace Creation
1. Organization Settings > Workspaces
2. Click "Create Workspace"
3. Configure:
- Name: Engineering
- Slug: engineering
- Description: Engineering team meetings
- Owner: [email protected]
4. Save and proceed to settings
# Engineering Workspace Settings
Workspace: Engineering
Privacy:
default_sharing: team
external_sharing: disabled
transcript_access: members_only
Integrations:
- Slack: #dev-meetings channel
- Linear: Auto-create tasks
- Notion: Engineering wiki database
- GitHub: Link PRs in notes
Templates:
- Sprint Planning
- Code Review
- Tech Design
- 1:1 Engineering
Retention:
notes: 1 year
transcripts: 90 days
audio: 7 days
Permissions:
- Admins: Full access
- Members: Create, edit own
- Viewers: Read only (for PMs)
## Provisioning Methods
Manual:
1. Settings > Members
2. Invite by email
3. Assign to workspace(s)
4. Set role
SSO/SCIM:
1. Configure SSO provider
2. Enable SCIM provisioning
3. Map groups to workspaces
4. Roles assigned by group
JIT (Just-in-Time):
1. Enable JIT provisioning
2. User signs in via SSO
3. Auto-added to default workspace
4. Upgrade as needed
| Role | Permissions | Use Case |
|---|---|---|
| Owner | Full admin + billing | Organization owner |
| Admin | Workspace management | Team leads |
| Member | Create + edit notes | Regular users |
| Viewer | Read only | Stakeholders |
| Guest | Single workspace | Contractors |
# SSO Group → Granola Workspace Mapping
SSO Groups:
engineering-team:
workspace: Engineering
role: member
engineering-leads:
workspace: Engineering
role: admin
sales-team:
workspace: Sales
role: member
all-employees:
workspace: General
role: member
# Production Environment
Environment: Production
Workspaces:
Sales:
hubspot:
portal_id: prod-12345
sync: bidirectional
auto_create: true
slack:
workspace: acme-corp
channel: #sales-meetings
Engineering:
linear:
team_id: ENG
auto_tasks: true
github:
org: acme-corp
repo_linking: true
# Staging Environment (for testing)
Environment: Staging
Workspaces:
Test-Sales:
hubspot:
portal_id: sandbox-67890
sync: unidirectional
auto_create: false
## Pre-Production Testing
For each integration:
1. [ ] Test in staging workspace
2. [ ] Verify data flow
3. [ ] Check permissions
4. [ ] Validate error handling
5. [ ] Document configuration
6. [ ] Enable in production
## Organization Templates
Location: Organization Settings > Templates
Template Sharing:
- Organization-wide templates
- Workspace-specific templates
- Personal templates
Hierarchy:
Org Templates > Workspace Templates > Personal Templates
Administration:
- Org templates: Org admins only
- Workspace templates: Workspace admins
- Personal: Individual users
## Search Configuration
Enable:
1. Settings > Search > Cross-workspace search
2. Select participating workspaces
3. Configure access levels
Visibility Rules:
- Only sees notes they have access to
- Respects workspace permissions
- Excludes confidential workspaces
# HR Workspace - Strict Compliance
Workspace: HR
Compliance Settings:
data_residency: us-west-2
encryption: customer-managed-keys
audit_logging: enabled
retention:
override: 30 days
legal_hold: supported
sharing:
external: prohibited
download: restricted
access:
mfa_required: true
session_timeout: 4 hours
## Audit Log Settings
Events Logged:
- User sign-in/out
- Note created/edited/deleted
- Sharing changes
- Export requests
- Admin actions
Retention: 2 years
Export: Daily to SIEM
Format: JSON
Destination: Splunk/Datadog
## Configuration Promotion
1. Test in Staging Workspace
- Create test workspace
- Configure integrations
- Validate with sample data
2. Document Configuration
- Export settings (JSON)
- Screenshot integrations
- Note manual steps
3. Promote to Production
- Create production workspace
- Apply documented settings
- Re-authorize integrations
- Verify connections
4. Validate
- Test meeting capture
- Verify integration flow
- Confirm permissions
- Monitor for 24 hours
| Issue | Cause | Solution |
|---|---|---|
| User in wrong workspace | SSO mapping error | Check group assignments |
| Integration not syncing | Wrong environment config | Verify API keys |
| Notes not visible | Permission mismatch | Check role assignment |
| Cross-workspace search failing | Feature not enabled | Enable in org settings |
Proceed to granola-observability for monitoring and analytics.
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