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Design and optimize systems connecting marketing, sales, and customer success into a unified revenue engine.
granola-data-handling
Data export, retention, and GDPR compliance for Granola. Use when managing data exports, configuring retention policies, or ensuring regulatory compliance. Trigger with phrases like "granola export", "granola data", "granola GDPR", "granola retention", "granola compliance".
Full skill instructions
Manage data export, retention policies, and regulatory compliance for Granola meeting data.
| Data Type | Sensitivity | Retention | Export Format |
|---|---|---|---|
| Meeting Notes | Medium | Configurable | Markdown, JSON |
| Transcripts | High | Configurable | Text, JSON |
| Audio | High | Short-term | WAV, MP3 |
| Attendee Info | PII | With notes | JSON |
| Action Items | Medium | With notes | Markdown |
| Metadata | Low | Long-term | JSON |
Granola Data Storage
├── Cloud Storage (Primary)
│ ├── Notes & Summaries
│ ├── Transcripts
│ └── Metadata
├── Temporary Storage
│ ├── Audio (processing)
│ └── Upload queue
└── Local Cache (Device)
├── Recent notes
└── App settings
## Export Single Meeting
1. Open meeting in Granola
2. Click ... menu
3. Select "Export"
4. Choose format:
- Markdown (.md)
- PDF (.pdf)
- Word (.docx)
- JSON (full data)
5. Download file
## Export All Data
1. Settings > Data > Export
2. Select "All Data"
3. Choose date range (optional)
4. Select format: JSON (recommended)
5. Confirm export request
6. Wait for email with download link
7. Download within 24 hours
# Meeting Title
**Date:** January 6, 2025
**Duration:** 45 minutes
**Attendees:** Sarah Chen, Mike Johnson
## Summary
[AI-generated summary]
## Key Points
- [Point 1]
- [Point 2]
## Action Items
- [ ] Task 1 (@assignee, due: date)
## Transcript
[Full transcript if included]
{
"export_version": "1.0",
"export_date": "2025-01-06T15:00:00Z",
"user": {
"id": "user_123",
"email": "[email protected]"
},
"meetings": [
{
"id": "note_abc123",
"title": "Sprint Planning",
"date": "2025-01-06",
"start_time": "2025-01-06T14:00:00Z",
"end_time": "2025-01-06T14:45:00Z",
"attendees": [
{"name": "Sarah Chen", "email": "[email protected]"}
],
"summary": "Discussed Q1 priorities...",
"transcript": "Full transcript text...",
"action_items": [
{"text": "Review PRs", "assignee": "mike", "due": "2025-01-08"}
],
"created_at": "2025-01-06T14:46:00Z",
"updated_at": "2025-01-06T15:00:00Z"
}
]
}
## Retention Settings
Location: Settings > Privacy > Data Retention
Options:
1. Keep Forever (default)
- All data retained indefinitely
- User must manually delete
2. Time-Based Deletion
- Notes: 30/60/90/365 days
- Transcripts: 7/30/90 days
- Audio: Immediately/7/30 days
3. Storage-Based
- Delete oldest when quota reached
- Archive to external before delete
| Data Type | Recommendation | Reason |
|---|---|---|
| Notes | 1-2 years | Reference value |
| Transcripts | 90 days | Storage efficiency |
| Audio | Delete after processing | Privacy, storage |
| Metadata | 2 years | Analytics value |
# Company Retention Policy
Default:
notes: 365 days
transcripts: 90 days
audio: delete_after_processing
By Workspace:
HR:
notes: 730 days # 2 years (legal)
transcripts: 30 days
audio: delete_immediately
Sales:
notes: 365 days
transcripts: 90 days # CRM reference
audio: 30 days
Engineering:
notes: 180 days
transcripts: 7 days
audio: delete_after_processing
| Right | Implementation | Process |
|---|---|---|
| Access | Data export | Self-service export |
| Rectification | Edit notes | User can edit |
| Erasure | Delete account | Settings > Delete |
| Portability | JSON export | Full data download |
| Objection | Opt-out | Don't record specific meetings |
## Handling SAR
1. Receive Request
- Verify identity
- Log request with timestamp
2. Locate Data
- Search by email address
- Include all workspaces
- Check shared notes
3. Compile Response
- Export user's data (JSON)
- Include metadata
- Document third-party sharing
4. Deliver Within 30 Days
- Secure delivery method
- Provide in readable format
- Explain data categories
5. Document Completion
- Log response date
- Store proof of delivery
## Right to Be Forgotten
1. Verify Identity
- Email confirmation
- Additional verification for sensitive data
2. Scope Deletion
- All personal data
- Shared notes (mark as deleted, retain structure)
- Integration data (notify third parties)
3. Execute Deletion
- Delete from primary storage
- Delete from backups (within 30 days)
- Revoke integrations
4. Confirm Completion
- Notify requestor
- Provide confirmation ID
- Document process
## DPA Checklist
Granola provides:
- [ ] Standard DPA template
- [ ] SCCs for international transfer
- [ ] Sub-processor list
- [ ] Security measures documentation
- [ ] Breach notification procedures
Company must:
- [ ] Sign DPA with Granola
- [ ] Update privacy policy
- [ ] Obtain consent for recording
- [ ] Train staff on procedures
| Right | Implementation |
|---|---|
| Know | Disclosure of data collected |
| Delete | Account deletion |
| Opt-out | No sale (Granola doesn't sell data) |
| Non-discrimination | Equal service |
## Meeting Recording Notice
Include in meeting invites:
"This meeting may be recorded using Granola AI
for note-taking purposes. By attending, you consent
to recording. Contact [email] with questions or
to request data access/deletion."
| State | Method | Standard |
|---|---|---|
| At Rest | AES-256 | Industry standard |
| In Transit | TLS 1.3 | Latest protocol |
| Backup | AES-256 | Same as primary |
## Data Access Matrix
| Role | Notes | Transcripts | Audio | Admin |
|------|-------|-------------|-------|-------|
| Owner | RWD | RWD | RD | Full |
| Admin | RW | RW | R | Limited |
| Member | RW | R | - | None |
| Viewer | R | - | - | None |
R = Read, W = Write, D = Delete
## Archive Workflow
Monthly:
1. Export notes > 6 months old
2. Format: JSON (complete)
3. Store in company archive
4. Verify export integrity
5. Delete from Granola
6. Update archive index
Archive Storage:
- Primary: Google Cloud Storage
- Backup: AWS S3 Glacier
- Retention: 7 years
## Retrieving Archived Data
1. Search archive index
2. Locate in storage bucket
3. Download JSON file
4. Parse for required data
5. Re-import to Granola if needed
Proceed to granola-enterprise-rbac for role-based access control.
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