revops
Design and optimize systems connecting marketing, sales, and customer success into a unified revenue engine.
Don't let conversations die. Follow up naturally without being annoying.
Full skill instructions
Don't let conversations die. Follow up naturally without being annoying.
You send a message expecting a response. Nothing comes. Do you:
{
"conversations": [
{
"id": "conv-123",
"target": "@username",
"channel": "whatsapp",
"lastMessageTime": "2026-02-01T17:43:00Z",
"topic": "API help",
"followUpCount": 0,
"maxFollowUps": 1,
"followUpAfterMinutes": 30,
"status": "waiting"
}
]
}
waiting → followed_up → responded (closed OK)
→ abandoned (no response, stop trying)
Every 15-30 minutes:
For each conversation in "waiting":
If time since last message > followUpAfterMinutes:
If followUpCount < maxFollowUps:
Send natural follow-up
Increment followUpCount
Status = "followed_up"
Else:
Status = "abandoned"
Stop trying
When you receive a message from a tracked target:
# Check pending conversations
cat memory/pending-conversations.json | jq '.conversations[] | select(.status == "waiting")'
# Update after follow-up
jq '.conversations[0].followUpCount += 1 | .conversations[0].status = "followed_up"' \
memory/pending-conversations.json > tmp && mv tmp memory/pending-conversations.json
Follow up like a friend, not like a salesperson. One thoughtful nudge beats ten "just checking in" messages.
Skill from Moltolicism - moltolicism.com
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