Quick facts
- Best for
- Monitor web communities for keyword mentions 24/7.
- Pricing
- Freemium
- Editor rating
- 4.5 / 5
- Community saves
- 0
About Syften
Syften is an online monitoring tool designed to track keyword mentions within various platforms and communities. It monitors platforms such as Reddit, Twitter, Hacker News, forums, Slack communities, GitHub, podcasts, and blogs. Alerts with keyword mentions can be received through Slack, email, RSS, or API. Syften provides individuals and businesses with insights into who's talking about their brand, product, or relevant topics, helping them to interact immediately and proactively with their audience. It also monitors various community conversations, offering the prospect of discovering new audiences, tracking competition, as well as identifying influencers and key actors within a niche. This monitoring tool also provides an efficient way to follow up on several platforms and communities. Its search functionality makes use of a powerful syntax to search through millions of conversations. It additionally offers integrative functions like Slack integration to share alerts and findings with the team. The tool is designed with a focus on reducing the noise in social mention results, ensuring the most relevant findings are presented. Supported featuresBrand strategy
Pros
- Monitors multiple online platforms
- Tracks keyword mentions
- Email, Slack, API alerts
- Historic keyword tracking
- Specify preferred data sources
- Noise reduction in results
- Brand, products, topic monitoring
- Discovers target audiences
- Identifies influencers
- Can track competition
- Advanced search functionality
- Monitor community conversations
Cons
- Expensive for additional features
- Limited filters at lower levels
- Slack integration only with higher packages
- Twitter monitoring is paid addon
- Tube monitoring is paid addon
- No mention of mobile optimization
- Archiving limitation at lower tiers
- No obvious multilingual support
- Lack of advanced visual analytics