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Support Guy

Boost Productivity with SupportGuy's Slack Integrated Assistant

Chatbots· 4.5·35 saves·Freemium

Quick facts

Best for
Boost Productivity with SupportGuy's Slack Integrated Assistant
Pricing
Freemium
Editor rating
4.5 / 5
Community saves
35

About Support Guy

Support Guy is an in-house assistant designed to integrate seamlessly into Slack, ensuring teams can resolve queries faster and more efficiently. Available 24/7, this versatile tool is incredibly easy to set up, requiring just a few steps to get started. By creating a chatbot informed by your unique knowledge base, Support Guy enhances your workspace's productivity and responsiveness. Users can add data from multiple sources such as websites, PDFs, or a set of links, making it a highly adaptable solution for various industries and needs. With Support Guy, companies can take advantage of faster query resolutions without the need for additional human resources. Pricing plans range from Free to Premium, offering flexibility based on the number of messages, chatbots, and additional features like priority support and email notifications. This allows users to choose a plan that best suits their specific requirements, whether they are a small startup or a large enterprise. Support Guy makes it easier than ever to maintain a high level of customer service and internal efficiency, contributing to overall business success.

Pros

  • Slack Integration
  • Quick Setup (10 minutes)
  • Multiple Data Sources (Websites, Links, PDFs)
  • /supportguy Command
  • 24/7 Accessibility
  • Varied Pricing Plans
  • Email Notifications
  • Priority Support
  • No-Branding (Premium Plans)
  • Light/Dark Theme Setting

Cons

    Pricing

    Free
    $0
    • 50 messages
    • 1 chatbot
    • 400K characters of knowledge/chatbot
    • 10 document uploads
    Hobby
    $15
    • 1,000 messages/month
    • 3 chatbots
    • 1M characters of knowledge/chatbot
    • 20 document uploads
    • Email notifications
    • Priority Support
    Hobby
    $150
    • 1,000 messages/month
    • 3 chatbots
    • 1M characters of knowledge/chatbot
    • 20 document uploads
    • Email notifications
    • Priority Support
    Standard
    $45
    • 4,000 messages/month
    • 5 chatbots
    • 2M characters of knowledge/chatbot
    • 50 document uploads
    • Email notifications
    • No SupportGuy branding
    • Priority Support
    Standard
    $450
    • 4,000 messages/month
    • 5 chatbots
    • 2M characters of knowledge/chatbot
    • 50 document uploads
    • Email notifications
    • No SupportGuy branding
    • Priority Support
    Premium
    $95
    • 10,000 messages/month
    • 10 chatbots
    • 4M characters of knowledge/chatbot
    • 100 document uploads
    • Email notifications
    • No SupportGuy branding
    • Priority Support
    Premium
    $950
    • 10,000 messages/month
    • 10 chatbots
    • 4M characters of knowledge/chatbot
    • 100 document uploads
    • Email notifications
    • No SupportGuy branding
    • Priority Support