Support Guy
Boost Productivity with SupportGuy's Slack Integrated Assistant
Quick facts
- Best for
- Boost Productivity with SupportGuy's Slack Integrated Assistant
- Pricing
- Freemium
- Editor rating
- 4.5 / 5
- Community saves
- 35
About Support Guy
Support Guy is an in-house assistant designed to integrate seamlessly into Slack, ensuring teams can resolve queries faster and more efficiently. Available 24/7, this versatile tool is incredibly easy to set up, requiring just a few steps to get started. By creating a chatbot informed by your unique knowledge base, Support Guy enhances your workspace's productivity and responsiveness. Users can add data from multiple sources such as websites, PDFs, or a set of links, making it a highly adaptable solution for various industries and needs. With Support Guy, companies can take advantage of faster query resolutions without the need for additional human resources. Pricing plans range from Free to Premium, offering flexibility based on the number of messages, chatbots, and additional features like priority support and email notifications. This allows users to choose a plan that best suits their specific requirements, whether they are a small startup or a large enterprise. Support Guy makes it easier than ever to maintain a high level of customer service and internal efficiency, contributing to overall business success.
Pros
- Slack Integration
- Quick Setup (10 minutes)
- Multiple Data Sources (Websites, Links, PDFs)
- /supportguy Command
- 24/7 Accessibility
- Varied Pricing Plans
- Email Notifications
- Priority Support
- No-Branding (Premium Plans)
- Light/Dark Theme Setting
Cons
Pricing
- • 50 messages
- • 1 chatbot
- • 400K characters of knowledge/chatbot
- • 10 document uploads
- • 1,000 messages/month
- • 3 chatbots
- • 1M characters of knowledge/chatbot
- • 20 document uploads
- • Email notifications
- • Priority Support
- • 1,000 messages/month
- • 3 chatbots
- • 1M characters of knowledge/chatbot
- • 20 document uploads
- • Email notifications
- • Priority Support
- • 4,000 messages/month
- • 5 chatbots
- • 2M characters of knowledge/chatbot
- • 50 document uploads
- • Email notifications
- • No SupportGuy branding
- • Priority Support
- • 4,000 messages/month
- • 5 chatbots
- • 2M characters of knowledge/chatbot
- • 50 document uploads
- • Email notifications
- • No SupportGuy branding
- • Priority Support
- • 10,000 messages/month
- • 10 chatbots
- • 4M characters of knowledge/chatbot
- • 100 document uploads
- • Email notifications
- • No SupportGuy branding
- • Priority Support
- • 10,000 messages/month
- • 10 chatbots
- • 4M characters of knowledge/chatbot
- • 100 document uploads
- • Email notifications
- • No SupportGuy branding
- • Priority Support
