Quick facts
- Best for
- Manage risk in electronic communications.
- Pricing
- Freemium
- Editor rating
- 4.5 / 5
- Community saves
- 0
About Smarsh
Smarsh is a tool for managing communications risk, ensuring compliance, and driving insight at scale. It aims to help companies reduce risks in their electronic communications. Its platform features multiple functions including capturing, archiving, surveillance, and discovery. Its capture capabilities enable the secure acquisition of all communication types to meet compliance requirements and facilitate AI insights. The Smarsh Archive is a cloud-native feature that allows the preservation, enrichment, and analysis of communications data at large scale. The Surveillance function uses AI insights to streamline communication surveillance and facilitate more informed and expedient business decisions. With the Discovery feature, the tool simplifies investigations and compliance by promoting audit-readiness. The tool also offers compliance services tailored to enhance returns on investment, reduce risk, and scale securely. Smarsh provides solutions for both small/mid-sized firms and enterprises, with the AI power enabling users to manage complex, high-volume communications data. In the public sector, Smarsh also assists entities in managing public records and meeting compliance requirements. Vertical-specific solutions are offered for financial services providers and others, helping detect insider trading, manipulation, and other misconduct, and reveal behavioural indicators across different communication channels.
Pros
- Cloud-native archiving
- Secure communication acquisition
- Streamlined communication surveillance
- Facilitates expedient decisions
- Promotes audit-readiness
- Compliance services
- Tailored for ROI enhancement
- Data security
- Scalability for large data
- Management of complex communications
- Public records management
- Vertical-specific solutions
Cons
- Cloud-native only
- Restricted communication types
- Limited compliance services
- No custom features
- No automation for collections
- Vertical-specific solutions limited
- Non-flexible platform
- Low customization options
- Not user-friendly interface
