Quick facts
- Best for
- Make your website smart with AI-powered customer support
- Pricing
- Paid
- Editor rating
- 4.5 / 5
- Community saves
- 45
About Norby AI
Norby AI is a web assistant designed to make websites smarter by providing prompt and correct responses to customer queries. Users simply copy-paste their product or service descriptions, documentations, or frequently asked questions, and Norby responds to customer inquiries round the clock. The solution is particularly useful for startups, personal brands, and small companies. With no coding knowledge required, Norby AI is accessible to everyone and demands no setup to get started. Users only need to create an account, insert a snippet of code into their web page, and upload their FAQs into the automation system. As a result, this user-friendly tool becomes a readily-available web page assistant, making it an easy, swift, and practical solution for those aiming to improve their user experience and customer service on their website.
Pros
- Human-like customer care
- Upsell tools
- Shopping cart recovery tools30 day free trial
- Cookiebot system
- Content personalization
- Cross-site request forgery prevention
- Error detection
- Visitor ID assignment
- Visitor behaviour analysis
- Multi-site visitor tracking
- Ad relevance optimization
- Easy to use
Cons
- Only provides written communication
- Limited to website installations
- Relies heavily on Cookiebot
- Requires manual FAQ upload
- Website snippet code insertion required
- No advanced interactions
- No native mobile app support
- No visual aids/ media in responses
- Restricted to English language
- No emotions or sentiment analysis