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Nightfall

Detect and protect sensitive data in Zendesk tickets.

Data & analytics· 4.5·0 saves·Freemium

Quick facts

Best for
Detect and protect sensitive data in Zendesk tickets.
Pricing
Freemium
Editor rating
4.5 / 5
Community saves
0

About Nightfall

Nightfall AI's Zendesk DLP is an AI-native tool designed for data leak prevention. It is designed to reduce the risk of sharing confidential, malicious, or personally identifiable content in Zendesk. The tool, which is also cloud-native, is touted to be accurate and easy to use. Its central functionality is preventing data exposure in AI apps and data pipelines, and it offers a particular feature called Nightfall's Firewall for AI. It is tailored to a variety of communication channels including SaaS & email, browsers, and custom apps. Moreover, it can be integrated with a range of applications like Slack, Jira, Confluence, Salesforce, Github, and many more. Nightfall AI provides solutions for security for AI, insider risks, SaaS security, governance and risk, and external threats. For compliance, it covers areas such as HIPAA, PCI, GDPR/CCPA, ISO 27001, SOC 2, and SOX. The tool offers a quick API start and features like GenAI Detection. Nightfall DLP is used for automatically detecting and remediating the exposure of sensitive and personally identifiable data in Zendesk. It offers real-time alerts and automated remediation actions to reduce compliance workload, while providing machine-learning-based detectors to identify potential security and compliance risks with high accuracy.

Pros

  • Cloud-native DLP solution
  • Designed for businesses using Zendesk
  • Detects and remediates sensitive data
  • Reduces risk of data breaches
  • Reduces compliance violations
  • Uses machine learning-detection
  • Real-time alerts and automated remediation
  • Supports over 100 file types
  • Option to use pre-built detectors
  • Custom detection rule creation
  • Automated workflows for quarantine
  • Seamless integration with Zendesk

Cons

  • Limited to Zendesk
  • No multi-platform support
  • Lacks flexibility in usage
  • Not suitable for small businesses
  • No offline functionality
  • Doesn't support all file types
  • Relies on pre-built detectors
  • Limited customization
  • No multilingual support
  • No free version

Pricing

Pricing model
Freemium
    Paid options from
    Free tier available
      Billing frequency
      Monthly