Lyro AI | Tidio

About Lyro AI | Tidio

Lyro AI, by Tidio, automates customer service using conversational AI, reducing the workload on human agents by handling routine inquiries [1](https://www.tidio.com/ai-agent/). Key features include automated question answering using NLP [1](https://www.tidio.com/ai-agent/), multiplatform and multilingual support [1](https://www.tidio.com/ai-agent/)[6](https://www.tidio.com/features/), and task automation like checking order statuses [1](https://www.tidio.com/ai-agent/). It also offers seamless human handovers [1](https://www.tidio.com/ai-agent/), data-driven optimization [1](https://www.tidio.com/ai-agent/)[2](https://www.tidio.com/blog/lyro-case-study/), customizable responses [1](https://www.tidio.com/ai-agent/), and knowledge base integration [1](https://www.tidio.com/ai-agent/). Lyro's applications span customer support, sales, marketing, and operations [3](https://www.tidio.com/blog/ai-chatbot-integration/). It qualifies leads, provides product recommendations, schedules appointments, promotes offers, and provides real-time updates on orders [3](https://www.tidio.com/blog/ai-chatbot-integration/). Unique selling points include its security and reliability using Claude (Anthropic AI) and Tidio's models [1](https://www.tidio.com/ai-agent/)[2](https://www.tidio.com/blog/lyro-case-study/)[4](https://airespo.com/ai-tools/tidio-ai-agent/), easy integration with existing tools [1](https://www.tidio.com/ai-agent/)[3](https://www.tidio.com/blog/ai-chatbot-integration/), and cost-effectiveness through automation [1](https://www.tidio.com/ai-agent/)[3](https://www.tidio.com/blog/ai-chatbot-integration/). Lyro integrates with Zendesk, Shopify, and HubSpot [3](https://www.tidio.com/blog/ai-chatbot-integration/). Recent updates include email ticketing support [5](https://www.tidio.com/blog/lyro-ai-to-support-email-ticketing/) and the adoption of the Claude 3 model for improved accuracy [2](https://www.tidio.com/blog/lyro-case-study/).

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