Ivah
Ivah: The enterprise AI copilot for faster, smarter, secure customer support.
Quick facts
- Best for
- Ivah: The enterprise AI copilot for faster, smarter, secure customer support.
- Pricing
- Freemium
- Editor rating
- 4.5 / 5
- Community saves
- 0
About Ivah
Ivah is an enterprise-grade customer service AI platform that unifies real-time agent assist, omnichannel workflows, and secure automation across your contact center and back office. Designed as a single AI layer over existing systems, Ivah centralizes data, accelerates resolutions, augments agents with an AI copilot, orchestrates end-to-end processes, and delivers continuous analytics—all with human-in-the-loop controls and enterprise security to scale confidently across teams and regions.
Pros
- Integrated AI platform that centralizes data into a unified environment
- Real-time Agent Assist with next-best actions and knowledge surfacing
- Automation of back-office and knowledge work (summarization, research, documents)
- Omnichannel support and workflow orchestration across calls, chats, and tickets
- Enterprise-grade security and compliance focus for sensitive environments
- Customizable AI use cases tailored to different teams and processes
- Analytics and insights on operational performance and customer interactions
- Human-in-the-loop controls to keep people in charge of outcomes
- Scalable enterprise deployment that integrates with existing systems
- Outcomes-driven design focused on measurable business results
- Multilingual AI assistant for global support
- Smart routing and sentiment analysis for prioritization and triage
Cons
Pricing
Custom/Enterprise (Contact for pricing)
$0
- • Sales-led, quote-based pricing (contact IVAH)
- • No public plan tiers or prices listed
- • Focused on AI voice and video agents for CX, sales, HR, and internal workflows
- • Feature bundling and usage limits not publicly disclosed
- • No public mention of free trial or money-back guarantee