Quick facts
- Best for
- Streamline Your User Research with Hubble
- Pricing
- Freemium
- Editor rating
- 4.5 / 5
- Community saves
- 30
About Hubble
Hubble is a powerful platform designed to revolutionize the way you conduct user research and feedback collection. Offering an extensive toolkit including in-product research, usability tests, and participant recruitment, Hubble simplifies capturing valuable insights from your users. Imagine being able to seamlessly collect contextual surveys from web users, understand customer satisfaction through NPS/CSAT, and segment your audience through sophisticated user targeting. With Hubble, you can ensure every aspect of your product resonates with your target audience, ultimately driving customer loyalty and satisfaction. Hubble stands out with its unmoderated research capabilities, allowing you to gather authentic user feedback without any manual intervention. Whether it's conducting prototype tests, card sorting, or live website usability tests, Hubble provides the necessary tools to refine your product design and usability efficiently. This unmoderated approach not only saves time but also provides unbiased insights that are crucial for making data-driven decisions. Plus, the platform's robust recruitment features enable you to pull in participants from a pool of over 3 million or recruit your own users, broadening the scope of your research. To further bolster your endeavors, Hubble offers an array of resources crafted by industry leaders. From comprehensive guides and reusable templates to in-depth blog posts and demo videos, you have everything you need to maximize the platform's potential. Customer stories and detailed documentation ensure you are never alone on your journey towards superior product development. Additionally, Hubble's flexible pricing, free trial options, and demo scheduling make it accessible for teams of all sizes, empowering you to take your user research to the next level effortlessly.
Pros
- In-product research
- Contextual surveys
- NPS/CSAT surveys
- User targeting
- Unmoderated research
- Prototype tests
- Usability tests
- Card sorting
- Live website tests
- Participant recruitment
Cons
Pricing
- • Basic in-product research tools
- • Limited to 1 project
- • Limited user targeting
- • Access to help center and documentation
- • Advanced in-product research tools
- • Unlimited projects
- • Advanced user targeting
- • NPS/CSAT surveys
- • Access to live chat support
- • Unlimited external participant recruitment
- • All Pro features
- • Customizable on-demand research
- • Dedicated account manager
- • Priority support
- • Advanced security features
- • Custom integrations
