Quick facts
- Best for
- Build voice-first, omnichannel GenAI agents without code.
- Pricing
- Freemium
- Editor rating
- 4.5 / 5
- Community saves
- 0
About Floatbot.AI
Floatbot.AI is a no-code, voice-first conversational AI platform that lets businesses rapidly build and deploy LLM-powered chat and voice agents across 15+ channels. Designed for regulated industries like banking, insurance, collections, and contact centers, Floatbot.AI combines real-time Agent Assist, RAG-powered cognitive search, pre-built templates, and enterprise-grade analytics to automate up to 80% of customer interactions while ensuring compliance and seamless live-agent handoff.
Pros
- No-code/low-code GenAI builder for chat and voice agents
- Omnichannel deployment across 15+ channels (web, mobile, WhatsApp, SMS, social, IVR)
- Real-time, human-like voice and chat interactions powered by LLMs
- AI Agent Assist (Copilot) for real-time guidance during calls and chats
- RAG-powered cognitive search and self-learning from websites, KBs, PDFs, and docs
- Pre-built industry templates and integrations with leading ISVs and contact center platforms
- Advanced analytics: sentiment, intent, disposition, compliance, and 50+ metrics
- Seamless live agent handoff with full conversation context
- Customizable workflows, decision trees, and conversational logic
- APIs and SDKs for developer-friendly, back-end integrations and triggers
Cons
Pricing
Lite
$99
- • 1 bot
- • 500 minutes/sessions
- • 2 concurrent calls
- • 10 concurrent chat sessions
- • Multi-lingual
- • Voice-enabled chatbot
- • Live agent fallback
- • Payment gateway integration
- • OAuth authentication
- • Limited custom NLP/LLM/Cognitive/Speech AI
- • 5 knowledge-base sources
- • 2 MB KB upload limit
- • Standard analytics & reports
- • 30-day history retention
- • Basic security compliance
- • PII redaction
- • Speech transcription billed usage-based
Essential
$1999
- • 2 bots
- • 10,000 minutes/sessions
- • 25 concurrent calls
- • 100 concurrent chat sessions
- • Multi-lingual
- • Voice-enabled chatbot
- • Live agent fallback
- • Payment gateway integration
- • OAuth authentication
- • Custom NLP/LLM/Cognitive/Speech AI supported
- • 20 knowledge-base sources
- • 10 MB KB upload limit
- • Advanced analytics & reports
- • 90-day history retention
- • ISO 27001, SOC 2 Type 2, HIPAA compliance
- • PII redaction
- • Speech transcription billed usage-based
Growth
$4999
- • 2 bots
- • 25,000 minutes/sessions
- • 75 concurrent calls
- • 500 concurrent chat sessions
- • Multi-lingual
- • Voice-enabled chatbot
- • Live agent fallback
- • Payment gateway integration
- • OAuth authentication
- • Custom NLP/LLM/Cognitive/Speech AI supported
- • 50 knowledge-base sources
- • 25 MB KB upload limit
- • Advanced analytics & reports
- • 180-day history retention
- • ISO 27001, SOC 2 Type 2, HIPAA compliance
- • PII redaction
- • Speech transcription billed usage-based
Enterprise
$0
- • Custom number of bots
- • No limit on minutes/sessions
- • No limit on concurrent calls
- • No limit on concurrent chat sessions
- • Multi-lingual
- • Voice-enabled chatbot
- • Live agent fallback
- • Payment gateway integration
- • OAuth authentication
- • Custom NLP/LLM/Cognitive/Speech AI supported
- • Unlimited knowledge-base sources
- • No KB upload limit
- • Custom analytics & reports
- • History retention: forever
- • Custom compliance options (e.g., ISO 27001, SOC 2 Type 2, HIPAA)
- • PII redaction
- • Speech transcription billed usage-based