eesel AI
Instant answers for any question in your Slack, help desk and more
Quick facts
- Best for
- Instant answers for any question in your Slack, help desk and more
- Pricing
- Paid
- Editor rating
- 4.5 / 5
- Community saves
- 15
About eesel AI
Create an AI that knows about your company knowledge and can instantly answer any question. Add it your Slack or Teams, help desk or website. ✨ AI chat over all your apps Train eesel on your help center, Google Docs, Confluence, Notion, Sharepoint, and any other app. It takes 1 click to set up, and is fully private. 💬 Instant answers in Slack or Microsoft Teams eesel can automatically jump in and answer questions in your Slack or Microsoft Teams. No more awkward DMs or clunky doc search. 🛟 Instant answers in your help centre eesel can automatically draft responses for your support team - or even fully take care of Tier 1 tickets. It seamlessly integrates with Intercom, Zendesk or any other help desk. 🌎 Instant answers, everywhere Share eesel with a link, or embed it on your website so customers can chat with it directly. You have full control over branding and appearance. Only your dedicated AI knows about your knowledge. Data is encrypted at rest and transit, and stored in a SOC2 app. Oh and - it only takes 2 minutes to get set up. Give it a go and see for yourself!
Pros
- Extensive on-demand knowledge base
- Can be incorporated across Slack, Microsoft Teams, help desks
- Implemented on company websites
- Provides instant answers
- Trainable on company's documents
- Assists in drafting responses
- Can handle Tier 1 tickets
- Customizable to match company branding
- Interacts directly with customers
- Data privacy via encryption
- Full control to user on access
- Capable of 80+ languages
Cons
- Limited platform compatibility
- Potential loss of human touch
- Over-reliance on existing documentation
- Privacy concerns despite encryption
- May struggle with complex queries
- Limited customization options
- Requires extensive training
- No offline functionality
- Potential language nuances issuesunconfirmed information elimination may miss nuances