C
Quick facts
- Best for
- Create a digital twin of your best salesperson.
- Pricing
- Paid
- Editor rating
- 4.5 / 5
- Community saves
- 0
About Certainly
Certainly is a Conversational AI platform designed to create a digital twin of a company's best salesperson. It enables businesses to provide personalised customer experiences, reduce wait times, help with purchase and checkout processes, and manage post-sales customer support. It can be integrated with a wide range of business systems and services, and uses AI to understand customer intent and provide relevant product recommendations. It also allows companies to collect zero-party data for use in hyper-customising shopping experiences, increasing brand loyalty and customer lifetime values. Certainly provides an easy-to-use no-code platform for business users and APIs for developers, and is trusted by companies worldwide.
Pros
- Personalised customer support
- Reduces wait times
- Helps with purchase process
- Helps with checkout process
- Manages post-sales support
- Understands customer intent
- Provides product recommendations
- Collects zero-party data
- Hyper-customizable shopping experiences
- No-code platform
- APIs for developers
- Wide range of integrations
Cons
- Not open source
- Limited language support
- Limited compatibility
- No stated confidentiality measures
- Depends on third-party integrations
- Potential limitations for customization
- Requires plug-ins for full functionality
- No specific privacy data handling
Pricing
Pricing model
Paid
Paid options from
$2,165/month
Billing frequency
Monthly