Bloc
Automate Shopify support with AskBloc AI—resolve 80%+ of customer inquiries 24/7.
Quick facts
- Best for
- Automate Shopify support with AskBloc AI—resolve 80%+ of customer inquiries 24/7.
- Pricing
- Freemium
- Editor rating
- 4.5 / 5
- Community saves
- 0
About Bloc
AskBloc AI is an autonomous customer support platform built for Shopify and scaling e‑commerce brands. Its Bloc AI agent connects to your store in under 60 seconds with no code, learns from products, orders, and policies, and resolves 80–98% of tickets across chat, email, SMS, and social. With SOC 2 security, analytics for CSAT and resolution, policy-aware refunds/returns, upsell capabilities, and 100+ integrations, AskBloc cuts costs, boosts revenue, and delivers 24/7 human‑like service that scales to 10,000+ conversations per month.
Pros
- 60-second, no-code Shopify integration
- Omnichannel support: chat, email, SMS, Instagram, Facebook, WhatsApp
- Autonomous resolution of 80–98% of inquiries
- Policy-aware refunds, returns, and exchanges
- Human-like conversations with seamless human escalation
- Upsell and cross-sell recommendations during support
- Bloc Analytics for resolution, CSAT, and revenue impact
- SOC 2 Type II compliance and enterprise-grade encryption
- No training on or storage of customer data without consent
- Integrations with 100+ e-commerce apps
- Scales to 10,000+ conversations per month
- Free plan with paid tiers starting at $49/month
Cons
Pricing
Free Trial
$0
- • Basic natural language blockchain queries (e.g., Ethereum, Solana)
- • Limited queries per day
- • Standard dashboards and basic exports
- • Community support
- • No credit card required
- • Trial duration not specified
Starter
$0
- • All Free Trial features plus higher query limits
- • Custom data sources
- • Basic API access
- • Email support
Pro
$0
- • Unlimited queries (fair use)
- • Advanced analytics (e.g., real-time alerts, custom models)
- • Priority support
- • Team collaboration tools
Enterprise
$0
- • All Pro features plus custom integrations (including private chains)
- • Dedicated support and SLAs
- • On‑prem deployment options
- • Advanced security (SOC 2, custom auth)
- • White‑labeling and bespoke features