Saas Billing Patterns

Subscription State Machine

Core States

┌─────────────┐
│   TRIALING  │ ──expires──> ACTIVE (if card) or EXPIRED
└─────────────┘
       │
       │ converts
       ▼
┌─────────────┐
│   ACTIVE    │ ──payment fails──> PAST_DUE ──grace expires──> UNPAID
└─────────────┘                         │
       │                                │ payment succeeds
       │ user cancels                   ▼
       ▼                          ┌─────────────┐
┌─────────────┐                   │   ACTIVE    │
│ CANCELLING  │ ──period ends──>  └─────────────┘
└─────────────┘
       │
       ▼
┌─────────────┐
│  CANCELLED  │
└─────────────┘

Database Schema

CREATE TYPE subscription_status AS ENUM (
  'trialing',
  'active', 
  'past_due',
  'unpaid',
  'cancelling',
  'cancelled',
  'paused'
);

CREATE TABLE subscriptions (
  id UUID PRIMARY KEY,
  user_id UUID REFERENCES users(id),
  plan_id VARCHAR(50) NOT NULL,
  status subscription_status NOT NULL DEFAULT 'trialing',
  current_period_start TIMESTAMPTZ NOT NULL,
  current_period_end TIMESTAMPTZ NOT NULL,
  cancel_at_period_end BOOLEAN DEFAULT FALSE,
  cancelled_at TIMESTAMPTZ,
  trial_end TIMESTAMPTZ,
  stripe_subscription_id VARCHAR(255),
  created_at TIMESTAMPTZ DEFAULT NOW()
);

---

Trial Implementation

Trial Patterns

Trial Expiration Logic

async function handleTrialExpiring(subscription: Subscription) {
  if (subscription.status !== 'trialing') return;
  
  const daysRemaining = differenceInDays(subscription.trial_end, new Date());
  
  if (daysRemaining === 3) {
    await sendEmail('trial_ending_soon', subscription.user_id);
  }
  
  if (daysRemaining <= 0) {
    if (subscription.has_payment_method) {
      await convertToActive(subscription);
    } else {
      await expireTrial(subscription);
    }
  }
}

---

Proration

When to Prorate

Proration Calculation

function calculateProration(
  currentPlan: Plan,
  newPlan: Plan,
  daysRemaining: number,
  totalDays: number
): number {
  const currentDailyRate = currentPlan.price / totalDays;
  const newDailyRate = newPlan.price / totalDays;
  
  const unusedCredit = currentDailyRate * daysRemaining;
  const newCharge = newDailyRate * daysRemaining;
  
  return newCharge - unusedCredit; // Positive = charge, negative = credit
}

Stripe Proration Modes

await stripe.subscriptions.update(subscriptionId, {
  items: [{ id: itemId, price: newPriceId }],
  proration_behavior: 'create_prorations', // or 'none', 'always_invoice'
});

---

Dunning (Failed Payment Recovery)

Dunning Sequence

Day 0:  Payment fails → Status: PAST_DUE → Email: "Payment failed"
Day 3:  Retry 1 → Email: "Please update payment method"
Day 7:  Retry 2 → Email: "Service at risk"
Day 14: Retry 3 → Email: "Final warning"
Day 21: Grace ends → Status: UNPAID → Revoke access

Implementation

async function handlePaymentFailed(subscription: Subscription) {
  await db.subscriptions.update({
    where: { id: subscription.id },
    data: { 
      status: 'past_due',
      payment_failed_at: new Date(),
    },
  });
  
  await sendEmail('payment_failed', subscription.user_id, {
    updatePaymentUrl: `/​billing/​update-payment?sub=${subscription.id}`,
  });
  
  // Schedule retries
  await queue.add('retry_payment', { subscriptionId: subscription.id }, { 
    delay: 3 * 24 * 60 * 60 * 1000 // 3 days
  });
}

Grace Period Access

function hasAccess(subscription: Subscription): boolean {
  if (subscription.status === 'active') return true;
  if (subscription.status === 'trialing') return true;
  if (subscription.status === 'cancelling') return true;
  
  // Allow grace period access for past_due
  if (subscription.status === 'past_due') {
    const gracePeriodEnd = addDays(subscription.payment_failed_at, 21);
    return new Date() < gracePeriodEnd;
  }
  
  return false;
}

---

Metered/​Usage-Based Billing

Usage Tracking

async function recordUsage(
  subscriptionId: string,
  metric: string,
  quantity: number
) {
  // For Stripe
  await stripe.subscriptionItems.createUsageRecord(
    subscriptionItemId,
    {
      quantity,
      timestamp: Math.floor(Date.now() / 1000),
      action: 'increment', // or 'set'
    }
  );
  
  // Also store locally for analytics
  await db.usageRecords.create({
    data: { subscriptionId, metric, quantity, timestamp: new Date() },
  });
}

Hybrid Pricing (Base + Usage)

// Plan structure
const plan = {
  basePrice: 49,  // Monthly base
  includedUnits: 1000,
  overageRate: 0.01,  // Per unit over included
};

function calculateMonthlyBill(basePrice: number, usage: number, included: number, overage: number) {
  const overageUnits = Math.max(0, usage - included);
  return basePrice + (overageUnits * overage);
}

---

Feature Gating by Plan

Entitlement Model

const plans = {
  free: {
    features: ['basic_analytics'],
    limits: { api_calls: 100, team_members: 1 },
  },
  pro: {
    features: ['basic_analytics', 'advanced_analytics', 'api_access'],
    limits: { api_calls: 10000, team_members: 5 },
  },
  enterprise: {
    features: ['basic_analytics', 'advanced_analytics', 'api_access', 'sso', 'audit_logs'],
    limits: { api_calls: -1, team_members: -1 }, // -1 = unlimited
  },
};

function hasFeature(user: User, feature: string): boolean {
  return plans[user.plan].features.includes(feature);
}

function checkLimit(user: User, limitName: string, currentValue: number): boolean {
  const limit = plans[user.plan].limits[limitName];
  return limit === -1 || currentValue < limit;
}

---

Common Gotchas

Timezone Alignment

Bill at midnight in customer's timezone, or pick one consistent timezone (UTC).

Refund Window

Define a clear refund policy (e.g., 14 days) and automate partial refunds.

Plan Changes During Trial

Decide: reset trial, extend trial, or convert immediately?

Annual Pre-Payment

Annual subscriptions should be non-refundable or have clear proration rules.

Tax Calculation

Use Stripe Tax, TaxJar, or similar. Tax rates vary by location and product type.

---

Quick Reference

References

• Stripe Billing Docs
• Subscription Pricing Models