Login Link Issues

Provide login link help. Use when a customer cannot access courses and requests a login link or access email.

majiayu000/claude-skill-registry·0installs663starsFinance & Trading

SKILL.md

Full skill instructions

Login Link Issues

Customer bought a course but can't get the magic link to access it.

Diagnosis Steps

What email are they expecting the link at?
Is that the email their license is under?
Did the link actually send (check on your end)?

Common Causes

License is under different email than they're checking
Link went to spam/junk folder
Email provider blocking our sends
Typo in email at purchase

Response Patterns

If you manually resent

Confirm you did it, which email, suggest spam folder check.

If license is under different email

Tell them which email has the license, ask them to try that one.

If link shows delivered on your end

Confirm delivery status, suggest spam check, offer to try again.

Sub-categories

Manual resend request
License under the wrong email
Spam/junk folder filtering
Delivery confirmed on our side

Phrases That Work

"I just manually requested a login link for [email]"
"It was processed and delivered successfully on our side"
"Please check your spam folder"
"I'm seeing your license under [email]"
"Could you try requesting a login link using that email address?"

Tone

Acknowledge frustration without dwelling
Be specific about what you did
Always suggest spam folder (it's usually spam)
Quick resolution focus

What NOT To Do

Don't blame their email provider
Don't get into technical explanations of email delivery
Don't make it sound like the problem is on their end (even if it is)

Validation

Draft must:

State what action was taken
Reference the specific email address
Suggest checking spam/junk folder
NOT blame their email provider

Install skill

Copy and run in your terminal

npx -y skills add https://github.com/majiayu000/claude-skill-registry --skill login-link

View on GitHub

skills/data/login-link/SKILL.md

More Finance & Trading skills

View all

Finance & Trading

stripe-projects

stripe projects

1.9K 66.8K

View

Finance & Trading

Harvest every `ponytail:` comment in the codebase into a debt ledger, so the deliberate shortcuts and deferrals ponytail leaves behind get tracked instead of rotting into "later means never". One-shot report, changes nothing.

155.5K 27.9K

View

Finance & Trading

okx-dex-market

okx dex market

341 18.5K

View

Finance & Trading

okx-agentic-wallet

okx agentic wallet

341 16.7K

View

Finance & Trading

gmgn-portfolio

gmgn portfolio

596 15.7K

View

Finance & Trading

okx-dapp-discovery

okx dapp discovery

341 13.8K

View

Finance & Trading

okx-agent-payments-protocol

okx agent payments protocol

341 13K

View

Finance & Trading

stripe-integration

Stripe payment processing with checkout sessions, subscriptions, webhooks, and customer management.

40.2K 12.9K

View

Finance & Trading

startup-financial-modeling

Build comprehensive 3-5 year financial models with revenue projections, cost structures, cash flow analysis, and scenario planning for early-stage startups. Use this skill when creating financial projections, calculating burn rate or runway, modeling fundraising scenarios, or preparing investor-r...

40.2K 12K

View

Finance & Trading

stock-analysis

Stock and cryptocurrency analysis with portfolio management and multi-dimensional scoring.

46 11.9K

View

Finance & Trading

coinglass

Real-time crypto derivatives positioning, whale tracking, liquidations, and institutional ETF flows across 37 specialized tools.

27 11.5K

View

Finance & Trading

dbt-transformation-patterns

Master dbt (data build tool) for analytics engineering with model organization, testing, documentation, and incremental strategies. Use when building data transformations, creating data models, or implementing analytics engineering best practices.

40.2K 10.5K

View