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Ideogram Debug Bundle

ideogram-debug-bundle

Collect Ideogram debug evidence for support tickets and troubleshooting. Use when encountering persistent issues, preparing support tickets, or collecting diagnostic information for Ideogram problems. Trigger with phrases like "ideogram debug", "ideogram support bundle", "collect ideogram logs", ...

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SKILL.md

Full skill instructions

Ideogram Debug Bundle

Overview

Collect all necessary diagnostic information for Ideogram support tickets.

Prerequisites

  • Ideogram SDK installed
  • Access to application logs
  • Permission to collect environment info

Instructions

Step 1: Create Debug Bundle Script

#!/​bin/​bash
# ideogram-debug-bundle.sh

BUNDLE_DIR="ideogram-debug-$(date +%Y%m%d-%H%M%S)"
mkdir -p "$BUNDLE_DIR"

echo "=== Ideogram Debug Bundle ===" > "$BUNDLE_DIR/​summary.txt"
echo "Generated: $(date)" >> "$BUNDLE_DIR/​summary.txt"

Step 2: Collect Environment Info

# Environment info
echo "--- Environment ---" >> "$BUNDLE_DIR/​summary.txt"
node --version >> "$BUNDLE_DIR/​summary.txt" 2>&1
npm --version >> "$BUNDLE_DIR/​summary.txt" 2>&1
echo "IDEOGRAM_API_KEY: ${IDEOGRAM_API_KEY:+[SET]}" >> "$BUNDLE_DIR/​summary.txt"

Step 3: Gather SDK and Logs

# SDK version
npm list @ideogram/​sdk 2>/​dev/​null >> "$BUNDLE_DIR/​summary.txt"

# Recent logs (redacted)
grep -i "ideogram" ~/​.npm/​_logs/​*.log 2>/​dev/​null | tail -50 >> "$BUNDLE_DIR/​logs.txt"

# Configuration (redacted - secrets masked)
echo "--- Config (redacted) ---" >> "$BUNDLE_DIR/​summary.txt"
cat .env 2>/​dev/​null | sed 's/=.*/=***REDACTED***/' >> "$BUNDLE_DIR/​config-redacted.txt"

# Network connectivity test
echo "--- Network Test ---" >> "$BUNDLE_DIR/​summary.txt"
echo -n "API Health: " >> "$BUNDLE_DIR/​summary.txt"
curl -s -o /​dev/​null -w "%{http_code}" https://api.ideogram.com/health >> "$BUNDLE_DIR/​summary.txt"
echo "" >> "$BUNDLE_DIR/​summary.txt"

Step 4: Package Bundle

tar -czf "$BUNDLE_DIR.tar.gz" "$BUNDLE_DIR"
echo "Bundle created: $BUNDLE_DIR.tar.gz"

Output

  • ideogram-debug-YYYYMMDD-HHMMSS.tar.gz archive containing:
    • summary.txt - Environment and SDK info
    • logs.txt - Recent redacted logs
    • config-redacted.txt - Configuration (secrets removed)

Error Handling

ItemPurposeIncluded
Environment versionsCompatibility check✓
SDK versionVersion-specific bugs✓
Error logs (redacted)Root cause analysis✓
Config (redacted)Configuration issues✓
Network testConnectivity issues✓

Examples

Sensitive Data Handling

ALWAYS REDACT:

  • API keys and tokens
  • Passwords and secrets
  • PII (emails, names, IDs)

Safe to Include:

  • Error messages
  • Stack traces (redacted)
  • SDK/​runtime versions

Submit to Support

  1. Create bundle: bash ideogram-debug-bundle.sh
  2. Review for sensitive data
  3. Upload to Ideogram support portal

Resources

Next Steps

For rate limit issues, see ideogram-rate-limits.