Faion Communicator

Entry point: /​faion-net — invoke this skill for automatic routing to the appropriate domain.

Faion Communicator

Communication: User's language.

Universal communication skill for effective dialogue with stakeholders, customers, team members, and decision-makers. From requirements gathering to selling ideas.

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Decision Tree: Quick Routing

By stakeholder:

• Customers → mom-test | Executives → selling-ideas + business-storytelling
• Team → feedback | Peers → conflict-resolution | External → stakeholder-communication

Common sequences:

• Customer discovery: mom-test → active-listening → stakeholder-communication
• Difficult feedback: feedback → difficult-conversations → active-listening
• Proposal/​pitch: selling-ideas → business-storytelling → negotiation

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Overview

This skill provides communication methodologies for:

• Stakeholder Dialogue - Interview, brainstorm, clarify, validate
• Customer Validation - The Mom Test, discovery interviews
• Conflict Resolution - Thomas-Kilmann modes, NVC
• Feedback - SBI, Radical Candor, receiving feedback
• Selling Ideas - SPIN, Challenger, pitching techniques
• Storytelling - Pyramid Principle, SCQA, Pixar
• Negotiation - Principled negotiation, persuasion
• Difficult Conversations - Crucial conversations framework
• Brainstorming - SCAMPER, Mind Mapping, 6-3-5, facilitation

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Context Discovery

Auto-Investigation

Discovery Questions

questions:
  - question: "What's your communication goal?"
    options:
      - label: "Gather requirements"
        description: "Use active-listening, stakeholder-communication"
      - label: "Validate business idea"
        description: "Use mom-test"
      - label: "Resolve conflict"
        description: "Use conflict-resolution, difficult-conversations"
      - label: "Give/​receive feedback"
        description: "Use feedback (SBI, Radical Candor)"
      - label: "Pitch or persuade"
        description: "Use selling-ideas, business-storytelling"

  - question: "Who is your audience?"
    options:
      - label: "Customers/​users"
        description: "Favor mom-test, active-listening"
      - label: "Executives/​stakeholders"
        description: "Favor selling-ideas, business-storytelling"
      - label: "Team members"
        description: "Favor feedback, conflict-resolution"
      - label: "External partners"
        description: "Favor negotiation, stakeholder-communication"

  - question: "What's the context?"
    options:
      - label: "Discovery/​research phase"
        description: "Use mom-test, active-listening"
      - label: "Decision-making"
        description: "Use selling-ideas, negotiation"
      - label: "Performance/​sensitive topic"
        description: "Use difficult-conversations, feedback"
      - label: "Idea generation"
        description: "Use brainstorming-ideation"

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When to Use

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All Methodologies (10)

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Quick Reference

Active Listening: RASA

Receive → Appreciate → Summarize → Ask

The Mom Test: 3 Rules

1. Talk about their life, not your idea
2. Ask about past specifics, not future hypotheticals
3. Talk less, listen more

Thomas-Kilmann: 5 Modes

Competing | Collaborating | Compromising | Avoiding | Accommodating

Radical Candor: 2 Dimensions

Care Personally + Challenge Directly = Radical Candor

SPIN: 4 Question Types

Situation → Problem → Implication → Need-Payoff

Pyramid Principle: Structure

Lead with answer → Support with arguments → Base with evidence

Brainstorming: Osborn's 4 Rules

1. Defer judgment
2. Go for quantity
3. Encourage wild ideas
4. Build on others' ideas

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Integration with Faion Network

Used by Skills

Interactive Mode (faion-net)

When faion-net runs in Interactive mode, use these methodologies:

# For requirements gathering
Apply: active-listening + stakeholder-communication

# For idea validation
Apply: mom-test

# For presenting proposals
Apply: selling-ideas + business-storytelling

# For disagreements
Apply: conflict-resolution

# For idea generation
Apply: brainstorming-ideation

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References

Research sources:

• The Mom Test by Rob Fitzpatrick
• Thomas-Kilmann Conflict Model
• SBI Feedback Model
• Radical Candor by Kim Scott
• SPIN Selling by Neil Rackham
• Challenger Sale by Dixon & Adamson
• Pyramid Principle by Barbara Minto
• SCQA Framework
• Pixar Storytelling Framework
• Crucial Conversations by Patterson et al.
• SCAMPER by Bob Eberle

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Faion Communicator v2.0.0 10 Methodologies | From Requirements to Negotiation