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Alert Management

alert-management

Implement comprehensive alert management with PagerDuty, escalation policies, and incident coordination. Use when setting up alerting systems, managing on-call schedules, or coordinating incident response.

SKILL.md

Full skill instructions

Alert Management

Table of Contents

Overview

Design and implement sophisticated alert management systems with PagerDuty integration, escalation policies, alert routing, and incident coordination.

When to Use

  • Setting up alert routing
  • Managing on-call schedules
  • Coordinating incident response
  • Creating escalation policies
  • Integrating alerting systems

Quick Start

Minimal working example:

// pagerduty-client.js
const axios = require("axios");

class PagerDutyClient {
  constructor(apiToken) {
    this.apiToken = apiToken;
    this.baseUrl = "https://api.pagerduty.com";
    this.eventUrl = "https://events.pagerduty.com/​v2/​enqueue";

    this.client = axios.create({
      baseURL: this.baseUrl,
      headers: {
        Authorization: `Token token=${apiToken}`,
        Accept: "application/​vnd.pagerduty+json;version=2",
      },
    });
  }

  async triggerEvent(config) {
    const event = {
      routing_key: config.routingKey,
      event_action: config.eventAction || "trigger",
      dedup_key: config.dedupKey || `event-${Date.now()}`,
      payload: {
        summary: config.summary,
// ... (see reference guides for full implementation)

Reference Guides

Detailed implementations in the references/ directory:

GuideContents
PagerDuty Client IntegrationPagerDuty Client Integration
Alertmanager ConfigurationAlertmanager Configuration
Alert Handler MiddlewareAlert Handler Middleware
Alert Routing EngineAlert Routing Engine
Docker Compose Alert StackDocker Compose Alert Stack

Best Practices

✅ DO

  • Set appropriate thresholds
  • Implement alert deduplication
  • Use clear alert names
  • Include runbook links
  • Configure escalation properly
  • Test alert rules
  • Monitor alert quality
  • Set repeat intervals
  • Track alert metrics
  • Document alert meanings

❌ DON'T

  • Alert on every anomaly
  • Ignore alert fatigue
  • Set thresholds arbitrarily
  • Skip runbooks
  • Alert without action
  • Disable alerts in production
  • Use vague alert names
  • Forget escalation policies
  • Re-alert too frequently

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