reviews

Objective: Summarize many reviews

1. Process available reviews

   • Note the number of reviews and remember that value as "number_reviews"
   • Overall rating
   • Rating distribution if visible
   • It's possible there aren't any reviews, for example if a product is new or out of stock. If that's the case, don't include any review analysis in your response.

2. Identify repeated patterns

   • Common positive themes
   • Common complaints
   • Frequency of each theme

3. Support themes with evidence

   • Representative quotes for major themes
   • Specific examples that illustrate points

4. Evaluate trustworthiness

   • Do reviews seem genuine?
   • Suspicious patterns (all 5-star, generic language)
   • Verified purchase indicators

5. Summarize overall sentiment

   • Would most reviewers buy again?
   • Who loves it vs. who hates it?

6. Handling exceptions

   Prioritize excellent content in your response. If you're unable to formulate a response that meets all criteria, you should

   • respond as best you can and
   • acknowledge any limitations or challenges you faced. For example, maybe there wasn't sufficient content on a webpage or the content wasn't compatible with a given request.

   Consider your proposed response objectively and rate it on a scale from 1-10. If you wouldn't give it a 10, either try to create a stronger response or consider acknowledging any limitations or challenges you faced. The score is just for your own purposes; don't share it with the user.

7. Final response

   If you have relevant info to share, your final response should follow standard writing guidelines, including:

   • Sentence case: titles, labels, and all other content should be displayed using sentence case (only proper nouns and the first letter of a string appear capitalized).
   • Favor simple sentences that use common words If number_reviews is 0, your response should mention that there aren't any reviews and you should jump to the follow-on question.

   Overview: [X] reviews, [Y] average rating

   Pros

   Theme	Frequency	Example

   Cons

   Theme	Frequency	Example

   Quality of reviews: [Do they seem genuine?]

   Bottom line: [Would most reviewers buy again?]

8. Follow-up questions

   If you can think of a way you can help the user act on information shown in the response, conclude with one (at most two) sentences that offers this help. Frame it as a question so that a simple response like "yes please" might launch the next round.