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llama31-8b-support-agent
vikas117/llama31-8b-support-agent
llama31-8b-support-agent is a machine learning model from vikas117. Use it for the machine learning task on the model card, and read the license before you ship it in a product.
--- basemodel: meta-llama/Llama-3.1-8B-Instruct libraryname: transformers tags: [customer-support, qlora, fine-tuned] ---
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At a glance
- Model type
- llama
- Access
- Public
- Created
- Sep 3, 2026
- Updated
- Sep 3, 2026
- SHA
- d03b4597
Model card
From the Hugging Face model README
base_model: meta-llama/Llama-3.1-8B-Instruct library_name: transformers tags: [customer-support, qlora, fine-tuned]
Llama-3.1-8B Customer Support Auto-Responder
QLoRA fine-tune of Llama-3.1-8B-Instruct on the Bitext customer-support dataset. See training notebook for evaluation results (ROUGE/BLEU/BERTScore/hallucination rate/ escalation correctness vs. baseline).
Not evaluated for production auto-send — designed as a draft-suggestion model with human review, per the escalation/hallucination checks in the training notebook.
- Type
- llama
- Created
- Sep 3, 2026
- Updated
- Sep 3, 2026