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bert-base-cased-support-ticket-classifier-v1
tor24/bert-base-cased-support-ticket-classifier-v1
bert-base-cased-support-ticket-classifier-v1 is a machine learning model from tor24. Use it for the machine learning task on the model card, and read the license before you ship it in a product. The card lists the license as apache-2.0.
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At a glance
- License
- apache-2.0
- Model type
- bert
- Access
- Public
- Created
- Feb 23, 2026
- Updated
- Feb 23, 2026
- SHA
- 11b29f5f
Model card
From the Hugging Face model README
BERT Base Cased Support Ticket Classifier V1
Base model: google-bert/bert-base-cased
This model is adapted for classifying customer support tickets.
Labels:
- billing
- technical
- account
- general
Intended Use:
- Helpdesk automation
- CRM ticket routing
- Customer service AI systems
License: Apache-2.0
- Type
- bert
- License
- apache-2.0
- Created
- Feb 23, 2026
- Updated
- Feb 23, 2026