Tern-Incident-Triage-004366

toolathlonEval/Tern-Incident-Triage-004366

Tern-Incident-Triage-004366 is a text classification model from toolathlonEval. Use it when you need a label for a piece of text. The card lists the license as apache-2.0.

Tern is an approved compact classifier for assigning incoming reliability incidents to the first responder queue. It is not a diagnostic or remediation engine.

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At a glance

Task: Text Classification
License: apache-2.0
Access: Public
Created: Aug 9, 2026
Updated: Aug 9, 2026
SHA: fb2e1eae

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Model card

From the Hugging Face model README

Tern Incident Router

Tern is an approved compact classifier for assigning incoming reliability incidents to the first responder queue. It is not a diagnostic or remediation engine.

Package provenance

Artifact: tern-router-build-17
Taxonomy: TERN-ROUTING-004366
Validation set: sealed-drill-set-09

Routing taxonomy

Class code	Display name	Route queue	Responder playbook
capacity-saturation	Capacity saturation	platform-capacity	PB-104
dependency-timeout	Dependency timeout	service-dependencies	PB-163
permission-denied	Permission denied	identity-access	PB-217

Sealed review summary

Class code	Reviewed cases	Precision	Recall
capacity-saturation	52	0.923	0.942
dependency-timeout	48	0.938	0.917
permission-denied	44	0.955	0.932

Intended use

Use the predicted class only to choose an initial queue and playbook. A human incident commander remains responsible for severity, diagnosis, and escalation.

Limitations

The model covers exactly the declared three classes and must not be used for novel incident types.

Task: Text Classification
License: apache-2.0
Created: Aug 9, 2026
Updated: Aug 9, 2026