bert-base-uncased-it-service-classification

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Model Details

Fine-tuned from : https://huggingface.co/google-bert/bert-base-uncased

Training dataset: https://www.kaggle.com/datasets/adisongoh/it-service-ticket-classification-dataset

label_key = {0: 'Hardware',
1: 'Access',
2: 'Miscellaneous',
3: 'HR Support',
4: 'Purchase',
5: 'Administrative rights',
6: 'Storage',
7: 'Internal Project'}

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