phi-3-mini-4k-fine-tuned-customer_support

The uploaded model is a fine-tuned version of the Phi-3-mini model, designed for telecom customer support tasks. Here are the key details:

• Developer: beingjammy
• License: Apache-2.0
• Base Model: unsloth/Phi-3-mini-4k-instruct-bnb-4bit

Highlights

• Training Efficiency: The model was trained 2x faster using Unsloth and Huggingface's TRL library.
• Purpose: Fine-tuned specifically for handling telecom customer support queries.
• Model Benefits:
  • Efficiency: Optimized for faster training without compromising performance.
  • Specialization: Tailored to understand and respond to customer support issues in the telecom sector.

Usage

This model can be integrated into customer support systems to provide automated responses, streamline support processes, and improve customer satisfaction by providing quick and accurate answers to common queries.

Resources

• Unsloth: A tool for optimizing and speeding up the training process.
  • Unsloth GitHub
• TRL Library: Used for fine-tuning transformer models.
  • Huggingface's TRL Library

License

The model is distributed under the Apache-2.0 license, which allows for both commercial and non-commercial use, modification, and distribution.