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customer-sentiment-analysis
XANJEEV/customer-sentiment-analysis
customer-sentiment-analysis is a machine learning model from XANJEEV. Use it for the machine learning task on the model card, and read the license before you ship it in a product.
- File Name: adorescoremodel.pkl - Purpose: Evaluates the sentiment intensity of customer reviews and assigns an "AdoreScore." - Algorithm Used: Machine learning-based sentiment classifier. - Usage: Helps analyze cust…
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Updated Mar 6, 2025
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At a glance
- Access
- Public
- Created
- Mar 6, 2025
- Updated
- Mar 6, 2025
- SHA
- 4e85f75a
Model card
From the Hugging Face model README
Customer Sentiment Analysis Models
AdoreScore Model
- File Name:
adorescore_model.pkl - Purpose: Evaluates the sentiment intensity of customer reviews and assigns an "AdoreScore."
- Algorithm Used: Machine learning-based sentiment classifier.
- Usage: Helps analyze customer satisfaction trends.
Topic Classifier Model
- File Name:
topic_classifier.pkl - Purpose: Categorizes customer reviews into predefined topics.
- Algorithm Used: NLP-based topic classification.
- Usage: Identifies key themes like product quality, delivery service, pricing, etc.
These models are used for customer feedback analysis and business insights.
- Created
- Mar 6, 2025
- Updated
- Mar 6, 2025