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distilbert-customer-support-intent-classifier
Shiraj00/distilbert-customer-support-intent-classifier
distilbert-customer-support-intent-classifier is a text classification model from Shiraj00. Use it when you need a label for a piece of text. It is set up for transformers. The card lists the license as apache-2.0.
should probably proofread and complete it, then remove this comment. --
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At a glance
- Task
- Text Classification
- Library
- transformers
- License
- apache-2.0
- Model type
- distilbert
- Access
- Public
- Created
- Aug 7, 2026
- Updated
- Aug 7, 2026
- SHA
- df3bd972
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Base models
Model card
From the Hugging Face model README
<!-- This model card has been generated automatically according to the information the Trainer had access to. You
should probably proofread and complete it, then remove this comment. -->
distilbert-customer-support-intent-classifier
This model is a fine-tuned version of distilbert-base-uncased on an unknown dataset. It achieves the following results on the evaluation set:
- Loss: 0.0198
- Accuracy: 1.0
Model description
More information needed
Intended uses & limitations
More information needed
Training and evaluation data
More information needed
Training procedure
Training hyperparameters
The following hyperparameters were used during training:
- learning_rate: 2e-05
- train_batch_size: 16
- eval_batch_size: 16
- seed: 42
- optimizer: Use OptimizerNames.ADAMW_TORCH_FUSED with betas=(0.9,0.999) and epsilon=1e-08 and optimizer_args=No additional optimizer arguments
- lr_scheduler_type: linear
- num_epochs: 3
- mixed_precision_training: Native AMP
Training results
| Training Loss | Epoch | Step | Validation Loss | Accuracy |
|---|---|---|---|---|
| 0.1223 | 1.0 | 40 | 0.0411 | 1.0 |
| 0.0366 | 2.0 | 80 | 0.0233 | 1.0 |
| 0.0264 | 3.0 | 120 | 0.0198 | 1.0 |
Framework versions
- Transformers 5.14.1
- Pytorch 2.11.0+cu128
- Datasets 5.0.1
- Tokenizers 0.22.2
- Task
- Text Classification
- Library
- transformers
- Type
- distilbert
- License
- apache-2.0
- Created
- Aug 7, 2026
- Updated
- Aug 7, 2026