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customer-support-intent-classifier
Samuel4650p/customer-support-intent-classifier
customer-support-intent-classifier is a text classification model from Samuel4650p. Use it when you need a label for a piece of text. It is set up for scikit-learn.
A small NLP model that classifies customer-support messages into nine intents using TF-IDF and Logistic Regression.
Access
Public
Updated Aug 8, 2026
Repo size
24.7 KB
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0
Public
Repo makeup
Click a slice to open those files.
.joblib16.2 KB · 58%
At a glance
- Task
- Text Classification
- Library
- scikit-learn
- Access
- Public
- Created
- Aug 8, 2026
- Updated
- Aug 8, 2026
- SHA
- 5215cf4e
Try a prompt
Model card
From the Hugging Face model README
Customer Support Intent Classifier
A small NLP model that classifies customer-support messages into nine intents using TF-IDF and Logistic Regression.
Intents
password_reset, login_issue, billing_issue, refund_request, performance_issue, subscription_cancel, plan_upgrade, service_outage, general_support
Intended use
Educational/portfolio demonstration of NLP and customer-support automation. The training data is synthetic and this model is not intended for production use without additional real-world training and evaluation.
Usage
import joblib
model = joblib.load("model.joblib")
print(model.predict(["I need to reset my password"]))
Author
Samuel V
- Task
- Text Classification
- Library
- scikit-learn
- Created
- Aug 8, 2026
- Updated
- Aug 8, 2026