TR-ECommerce-CustomerSupport-Tokenizer

TR E-Commerce Customer Support Tokenizer 🇹🇷

A custom-trained Byte-Pair Encoding (BPE) tokenizer optimized specifically for Turkish e-commerce customer support dialogues. Trained on the Mer1Alii/TR-ECommerce-CustomerSupport-Instructions corpus, this tokenizer drastically improves token efficiency and semantic comprehension for Turkish conversational AI.

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1. The Challenge of Turkish Tokenization

Turkish is an agglutinative language with a rich morphological structure. Words are constructed by attaching multiple suffixes to a root (e.g., kar-go-lar-ı-mız-dan).

Standard English-centric tokenizers (like GPT-2 or LLaMA) do not have these Turkish roots/suffixes in their pre-trained vocabularies. As a result, they fragment basic Turkish words into tiny, meaningless character groups. This leads to:

• High Token Counts: Turkish texts take up to 2.5x to 3x more tokens than English counterparts.
• Context Window Waste: Models hit their context limits much faster.
• Poorer Semantic Learning: The model spends capacity learning character-level combinations instead of word meanings.

This custom tokenizer solves these issues by learning a vocabulary derived directly from real Turkish customer service dialogues.

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2. Tokenization Performance Benchmark

Here is a comparison of how different tokenizers split the sample Turkish e-commerce query: "kargom teslim edilmedi iade istiyorum" (my package was not delivered, I want a return)

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3. Specifications

• Vocabulary Size: 8192 ($2^{13}$ tokens)
• Algorithm: Byte-Level BPE (ByteLevelBPETokenizer)
• Base Training Corpus: 558 lines of Turkish e-commerce customer support dialogues (Mer1Alii/TR-ECommerce-CustomerSupport-Instructions)
• Special Tokens Map:
  • <s>: Beginning of Sequence (BOS)
  • <pad>: Padding (PAD)
  • </s>: End of Sequence (EOS)
  • <unk>: Unknown token (UNK)
  • <mask>: Masking token (MASK)

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5. Quick Start (Usage)

You can load and use this tokenizer directly in Python using the Hugging Face transformers library:

from transformers import AutoTokenizer

# Load custom tokenizer
tokenizer = AutoTokenizer.from_pretrained("Mer1Alii/TR-ECommerce-CustomerSupport-Tokenizer")

# Test Sentence
text = "kargom teslim edilmedi iade istiyorum"
tokens = tokenizer.encode(text)

print("Token IDs:", tokens)
print("Decoded Tokens:", tokenizer.convert_ids_to_tokens(tokens))

Developer

Mert Ali Alkan