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KarthikAcharya-07/support-agent-qwen25-3b
support-agent-qwen25-3b is a machine learning model from KarthikAcharya-07. Use it for the machine learning task on the model card, and read the license before you ship it in a product.
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From the Hugging Face model README
Base Model: Qwen/Qwen2.5-3B-Instruct
Training: LoRA fine-tuning
Dataset: 520 support-ticket traces
Task: Support ticket triage and escalation classification
Output Schema: { "is_escalation_required": bool, "escalation_reason": str, "draft_response": str }