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KS-Vijay/sentiment-model-aura
sentiment-model-aura is a text classification model from KS-Vijay. Use it when you need a label for a piece of text. The card lists the license as apache-2.0.
This model is fine-tuned using DistilBERT to classify the sentiment of startup grievance text as either Positive, Neutral, or Negative.
Downloads · 30 days
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.safetensors268 MB · 100%
From the Hugging Face model README
This model is fine-tuned using DistilBERT to classify the sentiment of startup grievance text as either Positive, Neutral, or Negative.
Used in a smart Grievance Redressal System to analyze tone and emotion of user complaints, providing faster triage and better prioritization.
Positive, Neutral, Negativesafetensorscomplaints.csv (custom dataset)"The support staff was helpful, but the delay was frustrating."