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BOBsssss/gemma2-2b-customer-support-lora
gemma2-2b-customer-support-lora is a machine learning model from BOBsssss. Use it for the machine learning task on the model card, and read the license before you ship it in a product. It is set up for peft.
LoRA adapter fine-tuned from google/gemma-2-2b-it on the Bitext customer support dataset (26k+ single-turn support instructions/responses, 11 categories / 27 intents). Trained in fp16/bf16 (no quantization), loss mask…
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Updated Jul 9, 2026
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From the Hugging Face model README
LoRA adapter fine-tuned from google/gemma-2-2b-it on the Bitext customer support dataset
(26k+ single-turn support instructions/responses, 11 categories / 27 intents).
Trained in fp16/bf16 (no quantization), loss masked to response tokens only.
from transformers import AutoModelForCausalLM, AutoTokenizer
from peft import PeftModel
base = AutoModelForCausalLM.from_pretrained("google/gemma-2-2b-it")
model = PeftModel.from_pretrained(base, "BOBsssss/gemma2-2b-customer-support-lora")
tokenizer = AutoTokenizer.from_pretrained("BOBsssss/gemma2-2b-customer-support-lora")
huggingface-cli download BOBsssss/gemma2-2b-customer-support-lora --local-dir ./adapter
ollama pull gemma2:2b
cat > Modelfile <<EOF
FROM gemma2:2b
ADAPTER ./adapter
EOF
ollama create support-bot -f Modelfile
ollama run support-bot "I need to cancel order 12345"